Support

Here when you
need a hand.

Have a question, an idea or an experience to share? Get in touch with Planora support.

How can we help?

Store name, amount paid, category and payment date. The details you need to keep track of your spending, together.

Review your monthly analyses together. See what changed and make a clearer plan for the month ahead.

Track recurring payments, dates and statuses to see the month ahead.

A few short details help us understand the issue.

If you share a screenshot, you can hide personal and financial details.

Common questions

Do I need to connect a bank account?

No. Planora does not require a bank connection. You add and manage your financial information yourself.

Which receipt details are captured?

Store name, amount paid, category and payment date.

Does month comparison only show spending?

No. The app compares the full monthly analysis. The website example demonstrates the spending portion of that experience.

A receipt wasn’t read as expected. What can I do?

Make sure the full receipt is sharp and well lit. If the issue continues, contact support with your device and app version.

How can I get help with backup or restore?

Describe what you are trying to do and what happened to support. You do not need to attach your budget data to the email.